Report led by former Paralympian Tanni Grey-Thompson warns of ‘sometimes catastrophic’ treatment of passengers
Airline and airport staff should have mandatory training in disability and accessibility awareness, a government taskforce has urged, to ease the stress, confusion and harm experienced by the growing numbers of passengers requiring assistance to travel.
A report from the group, led by the crossbench peer and former Paralympian Tanni Grey-Thompson, said the experience of flying for disabled people “can be ad hoc, inconsistent and sometimes catastrophic”. Continue reading…
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