The industry pours its attention into search and booking. Steve Singh thinks the money is in what happens after. Spotnana’s AI now handles cancellations and refunds, and he believes servicing costs can fall by half. He makes the case at Skift Global Forum.http://dlvr.it/TVYNxD
The post Skift Global Forum Preview: What Happens After the Booking? Spotnana CEO Has a Number first appeared on Vacation Travel Listings.
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